A software configuration update in the Akamai DNS triggered a bug which took offline major websites and online services, including Steam, the PlayStation Network, Newegg, AWS, Amazon, Google, and Salesforce.
Akamai is investigating an ongoing outage affecting many major websites and online services, including Steam, the PlayStation Network, Newegg, AWS, Amazon, Google, and Salesforce.
Akamai has already acknowledged the issue and is investigating the underlying cause behind the incident.
The company stated that they were aware of an emerging issue with the Edge DNS service problem.
According to Akamai, Edge DNS is its cloud-based authoritative DNS solution designed to provide 24/7 DNS availability and improve DNS responsiveness.
Akamai also confirmed this issue on Twitter, saying that they will provide an update soon.
The company has now implemented a fix to address the ongoing issue and expects service to return to normal for all customers.
According to the company, the disruption lasted up to an hour. Upon rolling back the software configuration update, the services resumed normal operations. They also assured that it was not due to a cyberattack.
The company apologized for the inconvenience caused and stated that they are reviewing their software update process to prevent future disruptions.
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