Data centers of OVH located in Strasbourg, France were destroyed by fire in an unprecedented incident. Cloud computing company, OVH is the largest hosting provider in Europe and the third-largest in the world and it provides VPS, dedicated servers, and other web services.
Customers are being advised by the company to enact their disaster recovery plans after the fire has rendered multiple data centers unserviceable, impacting websites around the world.
OVH French data centers, SBG1, SBG2, SBG3, and SBG4 located in Strasbourgh were shut down to contain the damage from the fire that started in SBG2.
A statement provided by OVH on their status page states that when a fire was declared in the building SBG2, firefighters were immediately called but could not control the fire. The whole site has been isolated, that affected all their services on SBG1, SBG2, SBG3 and SBG4. All their teams were fully mobilized along with the firefighters.
As a result of this incident major customers of OVH state their web services are inaccessible. The list of impacted clients includes cyber threat intelligence company Bad Packets, provider of free chess server Lichess.org, videogame maker Rust, cryptocurrency exchange Deribit’s blog and docs sites, telecom company AFR-IX, encryption utility VeraCrypt, news outlet eeNews Europe, the art building complex Centre Pompidou, and many others.
Deribit has clarified that the outage only impacted their docs and blog sites and that the exchange was never down. For videogame maker Rust, the incident has led to a total data loss leaving no way for recovery.
According to the OVH founder and chairman Octave Klaba, the fire has been contained as of early hours of March 10th, 2021 and the services are expected to remain unavailable at least for today.
Customers should immediately bring into effect their disaster recovery plans as OVH is working on restoring its services.